23 december 2014 – Part 2

Wahh, what a day! This morning, radio and website interviews, tonight we made the press again….. This time both on BBC1 and ITV, you can see the news stories below:




With all this coverage, its clear that people are starting to listen. If you have any questions or think you can help out with the campaign, please use the links on the right to get in touch,


23 December 2014 – In the news again

The night before the night before christmas and all is not quiet in the world of broadband on kingsmere. Today we have even more media coverage. It all started at 6am with the news on BBC Oxford (its the first story):


You can catchup on this link: http://www.bbc.co.uk/programmes/p02dk8qn followed by an excellent interview from Matt (a member of the Kingsmere Residents association Broadband group) about an hour and seven minutes into the program.


Next up, we hit the BBC news website, you can read the full article here: http://www.bbc.co.uk/news/uk-england-berkshire-30585271

And just now (around 1pm) we have been spoken about on by BBC South:



Oh and make sure you look at the links at work or on your phones as obviously it would be impossible to do it if you are at home in Kingsmere………….


Keep up the good work guys!


11 December 2014 – The state of play

Kingsmere broadband issue featured in the Bicester Advertiser and Oxford Times (check out the links section on the right to have a read).

We will be contacting the builders and BT/Openreach again and will be addressing their responses and making clear the continuing issues for residents. We need to ensure that the builders understand that residents expect them to address these issues for their customers.

What we are asking Kingsmere residents to do –

  • Display the campaign poster (Grab your “print at home” copy from the links on the right)
  • Register your interest in Superfast Broadband with Openreach – http://www.superfast-openreach.co.uk/expression-gen.aspx
  • Contact your home builder, BT and Openreach to share your poor phone/broadband experience. The more people that talk about it, the better.
  • Let us know if you would like to contribute your time to help
  • Keep an eye on the KRA Facebook page and the new broadband webpage for updates – www.kingsmerecommunity.com/broadband

1 December 2014

Today (at very short notice) the KRA managed to arrange for a member of the press to come and take an interview about the problems residents are having with broadband. After a quick post on Facebook, we managed to get some of you together and produce the lovely photo below:



We will have to wait a few days to see if it makes it into the press…..

24 November 2014

The 2nd Broadband Action Group meeting – The responses to the KRA letter were varied, but indicated minimal support for residents with this issue. So:

  • A poster was designed and distributed to all residents
  • The local media were contacted
  • Continue to copy in our local political figures to all correspondence, asking for their ongoing support.

November 2014

A letter from the KRA was compiled explaining the poor experience of residents, this went to CEOs of all the developers, Countryside, BT and Openreach, and was also copied to our MP and local councillors.

September 2014

Openreach attempted to approach a few of the developers in September to fund the cabinets, but with no success. The KRA completed a survey of residents which demonstrated:

  • over 70% of residents had expected superfast to be available on Kingsmere
  • over 90% of residents would use superfast broadband if it were available.

August 2014 – The problem

Most of the residents on Kingsmere do not have access to superfast broadband, they have struggled to get phone lines, and services when available are unreliable. Whilst we understand it is a new estate, and there are issues as a result, the experience of residents is not what is should be on a brand new estate in the fastest growing town in the UK.

Kingsmere Residents’ have made it clear they are very disappointed that Superfast Broadband is not available for most residents through their representation at public forums. So the KRA took this issue forward. Kingsmere resident representatives met with Opereach and BT at the end of August. Following discussions with Openreach, the KRA were told that £60,000 (inc. VAT) was needed to upgrade the 3 cabinets that serve Kingsmere to enable Superfast Broadband for all residents on Phase 1. This is despite the fact that this will be a huge estate, and that there will be a large number of residents expected to subscribe to Superfast Broadband.